Privacy Policy

Last Updated: August 4, 2025

At Salon Twelve Seven, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, salontwelveseven.com, in accordance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

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1. Who We Are

Salon Twelve Seven

Website: https://www.salontwelveseven.com

Contact Email: info@salontwelveseven.com

Data Controller: Salon Twelve Seven

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2. What Personal Data We Collect

We may collect and process the following personal data:

• Identity Information: Name, email address, phone number, etc.

• Booking Information: Service preferences, appointment history.

• Payment Information: If you pay online, your billing details (processed via a secure third-party processor).

• Technical Data: IP address, browser type, operating system, referring site, device type.

• Usage Data: Pages viewed, interaction with website content.

• Marketing Data: Preferences in receiving marketing communications.

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3. How We Collect Your Data

• Direct interactions (e.g., contact form submissions, bookings)

• Automated technologies (e.g., cookies, analytics)

• Third-party platforms (e.g., online booking services or payment providers)

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4. Legal Bases for Processing

We process your personal data based on the following legal grounds:

• Consent: For marketing communications and optional features.

• Contract: To fulfill appointments or service requests.

• Legal obligation: For compliance with applicable laws.

• Legitimate interest: To improve our website and services (with minimal impact on your privacy).

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5. How We Use Your Data

We use your data to:

• Schedule and manage appointments

• Respond to inquiries

• Send confirmations and updates

• Improve our website and services

• Send marketing emails (only with consent)

• Comply with legal obligations

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6. Sharing Your Data

We may share your data with:

• Service providers (e.g., booking systems, payment processors)

• Email and SMS providers (for confirmations and promotions)

• Analytics tools (e.g., Google Analytics)

• We do not sell or rent your data to third parties.

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7. International Data Transfers

We may transfer personal data outside the EU. In such cases, we ensure appropriate safeguards (e.g., Standard Contractual Clauses) are in place to protect your information.

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8. Data Retention

We retain personal data only as long as necessary for the purposes set out in this policy, or as required by law. Booking and service records may be retained for up to 6 years.

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9. Your Rights (EU Visitors)

If you’re located in the EU, you have the following rights under GDPR:

• Access your personal data

• Request correction or deletion

• Object to processing or request restriction

• Data portability

• Withdraw consent at any time

• Lodge a complaint with a Data Protection Authority

To exercise your rights, contact us at: info@salontwelveseven.com

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10. Cookies

We use cookies to improve your experience. You may manage or disable cookies via your browser settings. For more info, see our Cookie Policy (https://www.salontwelveseven.com/policies/cookiepolicy).

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11. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their privacy policies before providing data.

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12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date.

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Questions?

If you have any questions or concerns about this Privacy Policy, contact us at:

info@salontwelveseven.com